Case Roofing Co. · 4394 Suncreek Dr., Loveland, CO 80538 · Phone: (970) 732-7605 · Email: cash@caseroofingco.com
Case Roofing Co. (“Case Roofing,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit caseroofingco.com, fill out our contact form, call us, text us, or work with us, how we use it, and the choices you have.
1. Information we collect
Information you give us. Your name, phone number, email address, property address, and anything you write in a message or tell us about your roofing project.
Project information. Photos, measurements, inspection notes, estimates, insurance claim details you choose to share, contracts, and payment records related to work we do for you.
Text message and call records. Your mobile number, your consent to receive texts, the date and time you gave it, and the messages we exchange.
Website information. Basic technical data your browser sends when you visit our site, such as IP address, browser type, pages viewed, and the date and time of your visit. This helps us keep the site secure and working.
2. How we use your information
We use your information to:
- Respond to your requests and provide estimates, inspections, and roofing services
- Schedule appointments and send updates about your project
- Send invoices, process payments, and keep business records
- Follow up after a job and, if you agreed, share occasional offers or seasonal reminders
- Improve our website and services and keep them secure
- Comply with the law
3. Text messaging (SMS) program
When you provide your phone number on our website form (or otherwise agree to receive texts from us), you consent to receive text messages and phone calls from Case Roofing Co. at that number.
Types of messages: appointment scheduling and reminders, project and inspection updates, estimate follow-ups, customer service, and occasional marketing or promotional messages.
Message frequency: Message frequency varies based on your project and requests.
Rates: Message and data rates may apply, depending on your mobile carrier and plan.
Opt out: Reply STOP to any message at any time to stop receiving texts. You will receive one confirmation message, and then no further texts unless you opt back in.
Help: Reply HELP to any message for help, or contact us at (970) 732-7605 or cash@caseroofingco.com.
Consent is not a condition of purchase. You do not have to agree to receive texts to buy our services.
Carriers are not liable for delayed or undelivered messages.
4. We do not share your mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing categories described below; this information will not be shared with any third parties.
5. When we share information
We do not sell or rent your personal information. We share it only as needed to run our business:
- Service providers who help us operate, such as our customer-management and messaging software, email, website hosting, and payment processing. They may use your information only to provide services to us. (As stated in Section 4, this never includes sharing your mobile opt-in data or consent for anyone’s marketing.)
- Parties involved in your project, at your request, such as your insurance company or adjuster, or a real-estate agent you ask us to work with.
- Legal reasons, when required by law, to respond to legal process, or to protect the rights and safety of our customers, our team, or others.
- Business transfer, if our business is sold or reorganized, subject to this policy.
6. How we protect and keep your information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data. We keep information only as long as needed for the purposes above, including warranty, tax, and legal record-keeping.
7. Your choices
Texts: Reply STOP at any time.
Emails: Use the unsubscribe link in any marketing email, or contact us.
Access, correction, or deletion: Contact us to request a copy of the personal information we hold about you, to correct it, or to ask us to delete it, subject to records we must keep by law.
8. Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Links to other websites
Our site may link to other websites. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
11. Contact us
Case Roofing Co. · 4394 Suncreek Dr., Loveland, CO 80538 · (970) 732-7605 · cash@caseroofingco.com